As a parent, one is asked to juggle mutiple items and to multitask daily. And so, about three weeks I was not so succesful and ended up driving a few blocks with our digital camera on top of the car. As we turned right on to US1, I saw something in the rear view mirror flying off the top of the car. Then I remembered what was the last thing I had to do. Drivers in incoming traffic did a good job avoiding the camera as it lay in the middle of the intersection. The small camera’s sensitive and fragile circuitry didn’t really survive the shock.
Yesterday, I called HP and inquired about repairing the camera. The technician told me that HP would replace the camera instead. I still had to pay a repair charge, but I think it was a bargain. I basically purchased a new camera. Plus, I purchased a two-year replacement plan, which will replace the camera no questions ask. This means I spent $54 to assure that my daughter can become camera savvy.
This morning while I was looking for the nytimes, Fedex delivered my camera. Damn that was fast!
HP’s service was superb. Now they just have to make nice and cleaner software and have their hardware play nice with Linux.
HP
